Shipping policy

At Luminous Lime, we are committed to providing fast, reliable, and affordable shipping so you can enjoy your fashion finds as quickly as possible.


Shipping & Returns Policy Last updated: June 2026

Where We Ship We ship to customers in the United States, Canada, and over 230 countries and territories worldwide.

Processing Time All orders are processed within 1–3 business days. You will receive a shipping confirmation email with your tracking number once your order has shipped. Some items ship directly from our brand partners, which may result in separate shipments for multi-item orders.

Shipping Rates & Delivery Times

United States:

  • Economy shipping is free on all orders 
  • Standard shipping available at checkout based on weight
  • Estimated delivery: 5–8 business days

Canada:

  • Carrier-calculated rates displayed at checkout (via USPS or DHL Express)
  • Estimated delivery: 5–10 business days

International (230+ countries):

  • Carrier-calculated rates displayed at checkout (via USPS or DHL Express)
  • Estimated delivery times by region:
    • Europe & UK: 7–14 business days
    • Australia & New Zealand: 10–18 business days
    • Asia-Pacific: 10–20 business days
    • Rest of World: 14–28 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or local holidays.

Customs, Duties & Taxes International and Canadian orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in your order total or shipping cost. We recommend checking with your local customs office prior to ordering.

Order Tracking Once your order ships, you'll receive a tracking number via email. Tracking updates may take 24–48 hours to appear after shipment. For orders fulfilled by our brand partners, tracking is provided directly by the fulfilling supplier.

Returns We accept returns within 30 days of delivery. Items must be in original, unworn condition with tags attached.

  • No return label fee
  • No restocking fee
  • Returns are processed by our fulfillment partners within 2 business days of receipt
  • Customer refunds are issued automatically once the return is processed

To initiate a return, please contact us at sales@luminouslime.com.

Please note: Final sale items are not eligible for return.

Canceled or Declined Orders In rare cases, an order may be canceled if a supplier is unable to fulfill it. If this happens, you will be notified promptly and issued a full refund.

Questions? Contact us at sales@luminouslime.com and we'll get back to you within 1–2 business days.