Politique de confidentialité

At Luminous Lime, your privacy matters to us. We are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

1. Information We Collect

When you interact with our website, we may collect the following:

●        Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.

●        Account Information: Login details if you create an account with us.

●        Browsing Information: IP address, device type, browser, and how you interact with our site (through cookies and analytics).

●        Communications: Your responses to surveys, marketing sign-ups, or customer service inquiries.

2. How We Use Your Information

We use your information to:

●        Process and deliver your orders.

●        Communicate with you regarding purchases, promotions, or support.

●        Improve and personalize your shopping experience.

●        Send marketing emails (only if you opt-in).

●        Prevent fraud and ensure website security.

3. Sharing Your Information

We respect your privacy and never sell your information. However, we may share your data with trusted third parties for:

●        Payment processing.

●        Shipping and delivery services.

●        Marketing platforms (if you’ve opted in).

●        Legal compliance when required by law.

4. Cookies & Tracking

Our site uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and provide personalized offers. You can manage or disable cookies in your browser settings, but certain features may not function properly without them.

5. Your Rights

You have the right to:

●        Access, update, or delete your personal information.

●        Opt out of marketing emails by clicking “Unsubscribe” at the bottom of any email.

●        Request details about how your information is used.

To exercise these rights, contact us at sales@luminouslime.com.

6. Data Security

We use industry-standard security measures to protect your information. While no system is 100% secure, we strive to keep your data safe and regularly update our security practices.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from minors. If we become aware of such data, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, with the “Last Updated” date adjusted accordingly.

9. Contact Us

For questions about this Privacy Policy or your data, please contact us at:
 📧 sales@luminouslime.com